Question 1

What is AnsuranPhone?

Accepted Answer

AnsuranPhone is a phone installment service without credit card by SPR Device Market. We offer JCL Credit Leasing installment plans.

Question 2

How much deposit is required?

Accepted Answer

Most of our phones are offered with 0 deposit. You only need to pay the monthly installment.

Question 3

How do I check my installment eligibility?

Accepted Answer

Contact us via WhatsApp at +6018-3954559. Prepare your IC copy and payslip. We'll help check your eligibility within 24 hours.

Question 4

Where are AnsuranPhone branches located?

Accepted Answer

We have 16 branches across Peninsular Malaysia including Kuala Lumpur, Selangor, Johor, Penang, and more. Visit our branches page for the nearest location.

Question 5

How long from application to receiving the phone?

Accepted Answer

The entire process takes approximately 7-10 working days. After approval (~7 days), you'll need to visit a branch to sign documents and collect your phone.

Question 6

What documents are required?

Accepted Answer

For JCL, you need a copy of MyKad, latest payslip (2 months), and utility bill.

Question 7

What phones can be purchased on installment?

Accepted Answer

We offer various phones including iPhone (iPhone 17, iPhone 17 Pro, iPhone Air) and Samsung (Galaxy S25, S25+, S25 Ultra). All models are available for JCL installment.

Question 8

Can students apply for phone installment?

Accepted Answer

Sorry, students are not eligible for JCL installment. Applicants must have stable employment and income.

Question 9

Are installment phones original?

Accepted Answer

Yes, all our phones are 100% original with full manufacturer warranty. We only sell brand new and original phones.

Question 10

How long does approval take?

Accepted Answer

JCL approval usually takes ~7 working days.

Question 11

Can I pay early?

Accepted Answer

Yes, you can make full early payment for JCL.

Question 12

Are there any hidden charges?

Accepted Answer

No hidden charges. The stated price is the final price including all costs.

Question 13

Is this phone installment halal?

Accepted Answer

JCL Credit Leasing operates as a licensed financial company. For more information on Shariah compliance, please contact us.

Question 14

What happens if I miss an installment payment?

Accepted Answer

Late payments may incur additional charges from JCL Credit Leasing. Please ensure monthly payments are made on time to avoid any penalties.

Question 15

Can I swap my phone during the installment period?

Accepted Answer

Phone swaps are not allowed during an active installment period. You need to complete full payment before applying for a new installment.

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